Through a partnership with Lafargue (a firm that specializes in learning development solutions for professionals), I conducted a needs analysis with a small community bank and created three eLearning modules to address those needs.

Problem:

Due to the fast expansion of xxx Bank, new employees (at all levels) are being hired at a steady rate. The current onboarding training consists of face-to-face training with the COO, who has to take time away from her daily responsibilities to conduct the training, as well as signing acknowledgements of having read important policies. Because one of the core values of xxx Bank is “relationships,” the leadership would like a new employee’s first day to be more welcoming and indicative of the culture of the bank, without taking time away from other employee’s daily operations.  

Solution:

1. Microlearning experience called "xxx Bank: Culture and Core Values" that introduces new employees to the bank's origin story, leadership, and core values (approximately 20 minutes)

2. eLearning course for new and continuing employees on the BSA (Bank Secrecy Act) that addresses the policies that are in place to prevent money laundering (approximately 120 minutes)

3. eLearning course for new and continuing employees on Robbery/Security Procedures and Mitigation (approximately 100 minutes)

Tools used:

Articulate 360 Rise

Below are two screen recordings to demonstrate various aspects of the training:

Problem:

Because the main Honors College website was serving multiple audiences (prospective students, parents, faculty, etc), current students often had trouble locating the resources on their own. The academic advising team observed that we were often repeating ourselves in our meetings with students and/or directing students to the same resources repeatedly throughout the day. 

Solution:

A "one stop shop" for current students to access the myriad of resources that are most relevant to their Honors College journey. Students were already familiar with Moodle as LSU's LMS, so it was an obvious place to house this online repository. 

Tools used:

Moodle, TEAMS (Word, PowerPoint), Google Forms, Adobe Acrobat and PremierePro, Canva

For my portfolio project for my Google UX Design certificate, I created a fictional personal finance and budgeting app called BFF: Budget Friend Forever. 

Below are some excerpts from that design work:

For my final project in LHRD 7171, I developed a new training program for my current role (Academic Counselor) in the Ogden Honors College. In this 49-page document, I establish a rationale for a revamped training and conduct a Needs Analysis, Learner Analysis, and Task Analysis before offering learning objectives, instructional strategies, lesson plans, and an evaluation plan.